Cookie Policy
1. About this Policy
At Procosoft, we are committed to protecting your privacy and handling your data in an open and transparent manner.
This Cookie Policy explains what cookies are, how we use them on our website, https://www.procosoft.co.uk ("Website"), and your rights to control our use of them. This policy should be read alongside our Privacy Policy, which provides more detailed information about how we process your personal data.
Our use of cookies is regulated by the Privacy and Electronic Communications Regulations 2003 (PECR) and, where personal data is involved, the UK General Data Protection Regulation (UK GDPR).
2. What Are Cookies?
Cookies are small text files containing a unique identifier that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work, or work more efficiently, as well as to provide information to the owners of the site. Cookies perform many different jobs, like letting you navigate between pages efficiently, remembering your preferences, and generally improving your experience.
3. Your Consent
When you first visit our Website, we will ask for your consent to place non-essential cookies on your device. We use a cookie consent banner for this purpose.
Strictly necessary cookies do not require your consent. However, for all other cookies (referred to as "Performance" and "Functionality" cookies below), we will not place them on your device unless you give us your explicit consent.
You can withdraw your consent at any time. It is as easy to withdraw consent as it is to give it. You can manage your preferences at any time by clicking the "Manage Cookie Settings" link in the footer of our website.
4. How We Use Cookies
We use cookies to distinguish you from other users of our Website. This helps us to provide you with a good experience when you browse and allows us to improve our site.
The cookies we use on our website are categorised as follows:
- Strictly Necessary Cookies: These cookies are essential for the operation of our website. They enable you to move around the site and use its features. Without these cookies, services you have asked for cannot be provided. These cookies are always active and do not require your consent.
- Performance Cookies (Requires Consent): These cookies collect information about how you use our website, for instance, which pages you visit most often and if you receive error messages. The information is aggregated and anonymous and is used only to help us improve how our website works.
- Functionality Cookies (Requires Consent): These cookies allow our website to remember choices you make (such as your user name or language) and provide enhanced, more personal features. For example, they can be used to remember your login details or other settings you have customised.
5. Cookies We Use
The following table lists the third-party cookies we use. Third-party cookies are set by a domain other than the one you are visiting.
| Category | Cookie Name(s) | Purpose |
|---|---|---|
| Performance | Google Analytics | We use Google Analytics to collect information about how visitors use our website. This helps us to compile reports and improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from, and the pages they visited. You can view Google's privacy policy here: https://policies.google.com/privacy |
| Performance | Hotjar | We use Hotjar to better understand our users' needs and to optimise our service and your experience. Hotjar is a technology service that helps us better understand our users' experience (e.g. how much time they spend on which pages, which links they choose to click). This enables us to build and maintain our service with user feedback. You can view Hotjar's privacy policy here: https://www.hotjar.com/legal/policies/privacy/ |
6. How to Control Cookies Through Your Browser
While we encourage you to use our cookie consent tool to manage your preferences, you can also control and/or delete cookies through your web browser settings. You can delete all cookies that are already on your computer and set most browsers to prevent them from being placed.
Please be aware that if you do this, you may have to manually adjust some preferences every time you visit a site, and some services and functionalities may not work.
7. Changes to this Cookie Policy
We may update this policy from time to time to reflect, for example, changes to the cookies we use or for other operational, legal or regulatory reasons. We encourage you to review this Cookie Policy periodically to stay informed about our use of cookies.
8. Contact Us
If you have any questions about this Cookie Policy or our use of cookies, please contact us:
Email: info@procosoft.co.uk
Phone: 01423 209 043
Address: Procosoft Ltd, Harrogate Business Centre, Hookstone Avenue, Harrogate, UK, HG2 8ER